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Shipping & Returns

 Shipping


We Ship from China, 7 day herbal slim is a Chinese Herbal product, Usually, the order will be shipped within 24 hours after the order is placed in business days, and also please understand the time difference. Order placed at weekend or Holiday will not be shipped till the next working day.

We accept orders from all over the world, especially the following countries: USA, Canada, Colombia, Mexico, Peru, United Kingdom, Spain, Ireland, France, Austria, Finland, Greece, the Netherlands, Norway, Russia, Australia, New Zealand, Singapore, Malaysia, South Africa, UAE and etc

Shipping costs is different according to quantity, it is free for order over 6 or more units,. We provide 3 delivery ways;

USPS: usually 5-7 working days, door to door, for USA customers only;

EMS:  usually 5-7 working days, door to door, for most counties  

HK Post: About 20 working days, door to door, for some counties that EMS don’t reach

The “3-7 business days delivery” standard does not apply to all countries, please contact us to check more exact time to your country.

Tracking:

Once you have placed order from us, you will receive an email with your order confirmation number

Once your order is sent out, we will inform you the tracking number through Email in 48 hours. You can trace your order on tacking website, please also pay attention to your spam box for the tracking number email


EMS
: http://www.ems.com.cn/english-main.jsp

USPS: http://www.usps.com/shipping/trackandconfirm.htm?form=global

HK Post: http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

All the orders need to be signed to receive. If nobody signs for the order, the carriers will leave you a notice and you can follow it to get the pack accordingly.

If you want no signature requirement, please leave message when you place the order, we are not responsible for reshipment if the parcels is sent back with the reason that no one pick up the goods after attempted delivery for several times

Return Policy

We accept returns for exchange or refund for following reasons:

1. Dissatisfaction 

2. Damaged goods

3. Shipping errors

Please do contact our customer services at first if you want to return your product for refund or replacement, please make sure the goods are in unused conditions before you send them back, thanks.


Notice: Express Company will deliver the goods to assigned address, no necessary to pick the package up by yourself, therefore, Please make sure the correct shipping address and contact number you entered are correct, we are not responsible for reshipment if the information you provided us is incorrect, please understand.

 

 

 

 

 

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